Providing a route to employment - through supported learning.
Working with individuals from diverse backgrounds and
improving the image of the contact centre industry.
The CTC training course has its roots firmly set in the Go
Forward model developed in the North East of England. This tried
and tested formula has been running across north east England for
four years, with in excess of 1,000 people successfully helped back
to work in the North East of England
We can tailor the training to suit the needs of the individual;
this could be a short intensive five day course or a vocational
based training course that lasts six months.
“The course was good and it got me prepared for work before I started my Job. At the start of the course it helped me talk to more people. I was only on the course for 4 weeks then I went straight into a job and in my job I can talk to people more confidently because of the help I got from everyone at Bellcom. I really enjoyed the course and would recommend it to other people looking for work”
CTC graduate July 2008