Whatever the method of interaction you need with your customers,
Bellcom has it covered, through our fully integrated technology
platform.
- Web Chat
- Inbound
- Outbound
- E-mail Marketing
- IVR
- Non-Geographical numbers *(Europe)
- Blended campaigns
- Credit and Debit Card processing
- Skill based routing
- Work force management
- IP telephony
- Speech-enabled IVR
- ACD with skills-based routing
- Multimedia queuing for e-mails and Web chats
- Integrated screen pop
- Call recording