The Best of Bellcom have returned from their Bellcom Masterclass
at the Southern Cross Ranch in Georgia, USA. The top 8
performers of the last year and their partners enjoyed the
all-inclusive trip of a lifetime.
The Bellcom Masterclass is the culmination of the past year's
hard work. The Masterclass emphasises Bellcom's commitment to
rewarding excellence.
The performance of individuals is monitored on the Balanced
Scorecard. The Scorecard challenges staff to hit their
targets and awards points for timekeeping and attendance.
With a fantastic prize available it's important to maintain your
overall performance to secure your place on the trip. Updates
are given at the weekly team brief keeping those in the lead on
their toes. Quarterly prizes are also won but the Masterclass
is the main focus throughout the year.
Each year a venue is chosen that will give our top performers a
unique experience. Following on from Tunisia in 2008, the Southern
Cross Ranch was chosen for the 2009 Masterclass.
The ranch provided the opportunity for horseback riding across
beautiful pastures or through lush wooded trails in the beautiful
Georgia heartlands. This included grooming and preparing the
horses to help develop a bond. As well as horse riding there
were other activities to keep everybody entertained. Winners
also had the opportunity to relax in the pool, take advantage of
the aqua massage, play in the games room and fish nearby surrounded
by wild, but friendly, horses. The excitement became too much
for one person as they fell out of the hot tub.
As well as keeping active, new friends were made on trips to
Madison and the local Walmart and over the endless supply of food
and drink.
The only complaints were the mosquitoes and having to leave at
the end!
The purpose of the trip was to have fun and to relax.
However, important lessons that can be brought back to the
workplace were also learnt. The unfamiliar environment and
travelling with new people led our top performers to: -
- learn new skills
- work as part of a team
- identify the strengths and weaknesses in others as well as
themselves
- never give up even when the going gets tough
- see challenges and not problems
These are the strengths that Bellcom encourages its staff to
develop. As well as acting as an incentive for our top
performers, the Masterclass is designed to help the development of
these strengths.
The race has begun for next year's trip to Las Vegas.
There are two big questions. Who will be part of the Class of
2010 and will it beat the trip of 2009?
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